FAQs

Yes we are currently delivering all over Pakistan as well as overseas, while ensuring the highest health and safety measures to ensure your well-being.

Please expect a slight delay with deliveries subject to the delivery area and contact us for any further information.

Delivery times are 3 days for all major cities and up to 7 days for remote areas within Pakistan, whilst International deliveries may take up to 7 days.

Please note given the current ongoing circumstances, deliveries may face an extended lead time.

Yes, once you have placed your order, kindly contact us through the various channels available and we will be happy to edit your order provided it has not already been processed.

Please contact us on 

info@shizzafinery.com or WhatsApp us on 03144345002.

Alternatively, you can also reach out to us via Facebook messenger or at instagram @shizzafinery.

You may cancel your order at any time before the order has been processed. Kindly contact us on the channels listed below, and we will cancel the order for you

Please contact us on

info@shizzafinery.com  or WhatsApp us on 03144345002.

Alternatively, you can also reach out to us via Facebook messenger or at @shizzafinery.

You can track the order using the tracking ID provided in your order confirmation email.

Alternatively, you can contact us directly and provide us with your order number, and we will be glad to help track your order for you.

For your ease and comfort, we have multiple payment gateways added to our checkout. If you face any trouble with a specific payment gateway,

please try an alternate option. If you face any problems please contact us directly at 03144345002 and we will look into it.

If you are at all unhappy with your purchase, all product(s) can be exchanged within 30 days from the date of purchase. Please contact us at

03144345002 and we will arrange a pickup from the original orders Shipping Address. Please note that the product must be unused with the price label attached along with the purchase invoice.

You may select a product of equal or lesser value, in which case we will provide you with a credit voucher for the remaining amount. If you select a product of higher value, then the difference will be payable accordingly.